💰 Refund Policy

1. Flight Ticket Refund

Flight ticket refunds are subject to:

Airline fare rules

Ticket type (Refundable / Non-refundable)

Time of cancellation

Refunds will be processed only after approval from the airline.

The following are non-refundable:

Convenience fees

Service charges

Payment gateway charges

Promo code discounts or special offer benefits

No refund will be provided in case of:

No-show

Non-refundable fares

If any promotional discount was applied at the time of booking, the refund amount will be calculated on the net payable amount after discount.

2. Hotel Refund

Hotel refunds depend on:

Hotel cancellation policy

Booking type

Cancellation timeline

Refunds are not applicable for:

Non-refundable bookings

No-show cases

Service charges and promotional discounts are non-refundable.

Where a promo code was used, refund will be processed on the amount paid after applying the offer.

3. Land Package Refund

Refunds for holiday / tour packages are processed as per cancellation timeline and supplier policies.

In case of cancellation:

Any promotional discount or special offer availed will not be refunded.

Refund will be calculated on the final amount paid.

Special or discounted packages may be:

❌ Non-refundable
❌ Partially refundable

depending on terms at the time of booking.

4. Visa Services Refund

Visa fees are non-refundable once the application is submitted to the embassy / consulate.

Refunds are not applicable for:

Visa rejection

Change of travel plans

Processing delays

Promo codes or discounts applied towards visa assistance services are non-refundable.

5. Promotional Offers & Coupons

All:

Promo codes

Cashback

Discount vouchers

Limited-time offers

are non-refundable and non-transferable.

In case of cancellation:

The value of any promotional benefit will be deducted from the refund amount.

The promotional value cannot be reused.

6. Force Majeure

Refunds due to:

Natural disasters

Government restrictions

Airline disruptions

Political situations

will be governed by third-party supplier policies.

7. Refund Mode

Refunds, wherever applicable, will be processed to the original payment method only.

8. Role of ScanMyFlight

ScanMyFlight acts as a booking facilitator between customers and service providers such as airlines, hotels, tour operators, and visa authorities.

Refunds are subject to the respective service provider’s policies.